At BEEpothecary®, we understand the importance of timely and reliable shipping. We strive to provide our customers with a seamless and efficient shipping experience. This shipping policy outlines our procedures and guidelines to ensure that your orders are delivered to you in a timely manner.
Processing Time: Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for us to process your order. During peak seasons or promotional periods, processing times may be slightly longer, but we will always do our best to get your order out as quickly as possible.
Shipping Methods: We offer a variety of shipping methods to accommodate your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping partners are reliable and experienced, ensuring that your order is handled with care throughout the delivery proces.
Shipping Rates: Our shipping rates are calculated based on the weight and destination of your order. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.
Estimated Delivery Time: The estimated delivery time will depend on the shipping method you choose and the destination of your order. Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to track your package and stay updated on its progress. Please note that delivery times may vary due to external factors such as weather conditions or customs delays.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any questions or concerns regarding the status of your order, please don't hesitate to contact us at info@BEEpothecary.us. We are here to assist you.
Lost or Damaged Packages: While we take every precaution to ensure that your order arrives in perfect condition, there may be instances where packages are lost or damaged during transit. If you encounter any issues with your shipment, please reach out to us at info@BEEpothecary.us as soon as possible. We will work with you to resolve the situation and ensure your satisfaction.
Return Policy: For information on our return policy, please refer to our dedicated Return Policy page.
Thank you for choosing BEEpothecary®. We appreciate your business and are committed to providing you with exceptional products and service. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our dedicated team is here to assist you.